Ginzanso Hotel - Obanazawa

This hotel exceeded my expectations in so many ways. the value for money was exceptional. The prices were reasonable and completely justified considering the amazing experience we had. Secondly, the attention to detail was impressive. From the moment we arrived, the staff were attentive and went above and beyond to ensure our stay was perfect. Additionally, the location of the hotel was fantastic. We had breathtaking views of the mountains from our room, creating a truly serene atmosphere. Lastly, the Japanese-style breakfast served at this hotel was an absolute delight. The traditional flavors and presentation made it a memorable experience.

My only minor gripe would be the language barrier with the staff. While they were friendly and helpful, communication could be a bit challenging at times.

I had a fantastic stay at this hotel! The location was so convenient, just a short walk away from the charming old street. The staff were incredibly nice and helpful, even providing free transport from the nearby station. The rooms were clean and offered stunning views of the mountains. I especially loved the Japanese-style breakfast. It was a great value for money and I highly recommend this hotel to everyone.

One small area for improvement, but everything else was perfect.

I recently stayed at a hotel in a beautiful mountainside location, and I was truly impressed. the hotel offered complimentary transport from the nearby train station, which was incredibly convenient. Secondly, the rooms were spotless and provided breathtaking views of the mountains. Lastly, the hotel's attention to detail and friendly staff made my stay even more enjoyable. The traditional Japanese-style breakfast served was a delectable experience. this hotel exceeded my expectations in terms of value for money, service, and location.

No aspects that need improvement.

Beautiful facilities, helpful staff, amazing meals, picturesque town, private baths.

Nothing to dislike.

Great location, just minutes away from the old street and transportation was convenient. , the shuttle bus service was a plus. The meals included were satisfying and quite plentiful. We enjoyed the variety of dishes offered. Lastly, we appreciated the cleanliness and tidiness of the room.

Staff communication was difficult without English skills. Even simple requests were difficult to address.

This ryokan is a perfect retreat for a couple's holiday. The location is wonderfully relaxing and private, surrounded by breathtaking nature and calming creeks. The rooms are well-maintained, and each has a big window that offers stunning views of the mountainous terrain. The food is delicious, with various dishes to choose from for breakfast and dinner. The staff members are very polite and accommodating and always happy to help with any requests. The outdoor baths are perfect for relaxing after a long day of walking in the area.

The only minor downside is the outdoor onsen might not be hot enough, as mentioned by one reviewer.

The food was amazing with plenty of variety for everyone's taste buds and dietary needs. the staff was super friendly and helpful, always going above and beyond to make our stay comfortable. Plus, the shuttle service to and from the train station was a bonus. the location was perfect for exploring the local area and the views were breathtaking.

We loved the fine views of the mountains and creek from our room's big window. The thick jackets provided by the hotel were a thoughtful service to stroll around this city's chilly weather. The hotel's shuttle service from and to the train station was quite punctual, and the front desk staff member was friendly and helpful in explaining the local attractions and wildlife.

Nothing, no complaints at all.